REFUND & RETURN POLICY

  • 30 days to initiate returns
  • 7 days to process refunds
  • No restocking fee
  • Customer is responsible for return shipping fee
Our refund policy lasts 30 days. If you want to return your items, they must be in the same condition as they were when you purchased them. We will also need you to use the original packaging and the tags still attached together with receipt.
 
How To Initiate Returns?
To return an item, first contact our customer service, we will guide you through the process. Please make sure that you send back the items in its original packaging and in a new-like state. Please note, that you have to cover all return shipping charges. There is no restocking fee.
 
Refunds
From the time we receive your package it'll take up to 7 days to process your refund. We will refund you on the same payment method that you used to place your order.
If you haven’t received a refund after 7 days, first check your bank account again.
Please contact us if more than 3 additional days have passed and you still don't have your money back.

Cancellations
If you decide to cancel your order, you may do so within 8 hours from placing the order.

Damaged or Incorrect Orders
It can happen that the order arrives damaged or that you might receive wrong items. We are very sorry for this inconvenience and in case this happens, please contact us first and we will help you. Bear in mind that if you send us any package back, you are responsible for any return shipping fees.

Delayed Orders
Has the maximum time period for delivery elapsed and you still have not received your package? Please wait for at least 3 more business days (Monday-Friday). If your package still is not there, please contact us and we will help you.

Contact

Business address
Madiskyline by ENERBERY LLC
628 Cleveland st
Clearwater
Florida 33755
United States

Business hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM

D-U-N-S Number
105599376