SHIPPING POLICY

Key Information

  • Order cutoff: 5:00 PM EST
  • Order handling: 1-3 working days
  • Order transit: 5-15 working days
  • Free shipping

Shipping process

Once you place your order, it takes 1-3 working days to process it. The order cutoff time is 5:00 PM EST. After the process we will send you an email confirmation together with tracking number and then we ship the package. The transit time is usually 5-15 working days. We offer free shipping on all orders.

Change Of Address

If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@madiskyline.com.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Damaged Orders

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service at info@madiskyline.com. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Delayed Orders

Has the maximum time period for delivery elapsed and you still have not received your package? Please wait for at least 3 more days. If your package still is not there, please contact us at info@madiskyline.com and we'll help you.

Contact

Address

Madiskyline by Sofyworld Society LLC
1989 NE 163rd Street
North Miami Beach
FL 33162
United States

D-U-N-S Number
054610747

Business hours 

Monday - Friday: 9:00 - 18:00
Saturday: 9:00 - 16:00
Sunday: 9:00 - 14:00